INTRODUCTION
Making decision is an activity that every human being practices every day with various degrees of consequences or outcomes (ranging from bad to good). While it is agreed that anybody can make decisions, it is also a known fact that everybody cannot make effective business decisions. Businesses succeed or fail depending on the various decisions made or is being made by the directors, entrepreneurs, managers, supervisors and other employees of the business. Bearing in mind that management decision could have far reaching consequences on the entire organisation, it becomes very critical for all management staff of the organisation to be trained on critical thinking and on how to make effective business decisions at all times; in other to achieve good success.
This exciting and interactive C4 Consultants training course has been designed to help participants develop critical thinking mindset and capacity for effective business decision making in the organisation.
At the end of this training course, participants attending the Decision Making & Critical Thinking Skills workshop will be able to develop competencies in:
· Active listening and information gathering.
· Business Decision Making
· Problem Solving and conflict resolution
· Critical thinking data analysis
· Managing business decision making dilemmas
TRAINING OBJECTIVES
At the end of this workshop, participants will be able to:
a. explain the principles of decision making;
b. discuss the stages and processes of decision making;
c. differentiate between hearing and listening;
d. analyze various business challenges using critical thinking skills;
e. manage conflicts in the workplace; and
f. apply data analysis results in making effective business decisions.
WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:
· Middle and Senior-Level Executives
· Managers, Human resources professionals, Administrators and Supervisors
· Medical practitioners (Doctors, Nurses, Pharmacists, Lab Scientist, Radiographers and others)
· Other professionals (Bankers, Client Services / Business Development Officers, Accountants and others) who need to improve their business decision making capacity.
· Entrepreneurs and Business Owners
TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension and retention of knowledge. Interaction, practical exercises and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.
TRAINING OUTLINE
Day 1: Effective Business Decision Making
· Principles of Decision Making
· Active listening & Communication
· Problem-Solving Skills
· Dilemmas of Decision Making
· Effective Feedback Management
Day 2: Critical Thinking and Conflict Management
· Critical Thinking
· Statistics and Data Analysis for making Business Decisions
· Conflict Management and Decision Making